Fred. Olsen Cruise Lines has turned to Websense for real-time malware protection for around 800 remote, mobile and office-based users.

The company has chosen Websense® Web Security Gateway Anywhere (WSGA) to protect against malware in real-time and leverage safe access to social media websites for employees.

Implemented in February 2013, both cloud and on-premise versions of WSGA are deployed at the company’s headquarters in Ipswich, Suffolk, UK.

After just two months of service, Fred. Olsen Cruise Lines is already reporting a significant decrease in helpdesk requests by users. Over the coming months, more WSGA features will be deployed, including selected DLP features, such as preventing the upload of credit card files and other sensitive personal information. Following this first phase, WSGA will be expanded to further on-shore group offices and, eventually, to the company’s four cruise ships.

IT and Networks Manager, Andrew Ericsson, explained that WSGA offers Fred. Olsen Cruise Lines defined granular access to web content and a dynamic relationship with the system. “We want to embrace social networking so it can be used to our business advantage,” said Ericsson.

“Websense enables us to do this without worrying about malware. The solution also has superior management that enables us to allow work-related activities and disallow access to games, photos and non-business content. As Websense scans pages in the background, you can work without noticing you’re being protected in real-time. It’s seamless for users and performance is not affected, which was the whole idea.”

Ericsson said that WSGA’s most distinctive feature is its user-friendly interface: “WSGA is a combination of being sophisticated, yet simple, to use. My 6-year-old could actually use the control panel, whereas other products we looked at had interfaces that were so complicated and dated, it was like going back 15 years.”

Following competitive analysis, and after testing up to five competing products, WSGA was chosen due to the integration of cloud with on-premise service, exactly meeting the company’s new requirements.