Crystal Cruises today unveiled the complete plans for Crystal Symphony’s and Crystal Serenity’s drydock transformations.
In what the company is calling the “Evolution of Crystal Luxury,” in 2017 and 2018, Crystal will embark on the multi-million-dollar investment for both ships.
“Crystal Symphony and Crystal Serenity are the foundation of Crystal and continue to embody the cornerstones of the celebrated Crystal Experience,” said Crystal CEO and president, Edie Rodriguez. “These ships have earned us not only acclaim from the world’s most eminent entities and publications for more than two decades, but more importantly, the loyalty of the world’s most discerning travelers and travel partners. We are committed to continuing their reign as the most luxurious ships at sea by investing in changes and updates that will far exceed our guests’ wishes.”
Several staterooms will be converted into brand new luxurious penthouse categories to take the place of smaller staterooms; imaginative new dining options will be revealed; ships will be loaded with high-tech perks; and modern, elegant décor updates will be made in many public spaces.
Crystal Symphony will see two new categories of accommodations altogether: Seabreeze Penthouse Suite with Verandah (12 new suites added) and Seabreeze Penthouse with Verandah (28 new suites added), both occupying Deck 9, Seabreeze.
The new accommodations will boast the same square footage as existing Penthouses and Penthouse Suites (367 sq. ft. and 491 sq. ft., respectively), while Seabreeze Penthouses will be connected by a shared an entryway recessed from the hall.
Aboard Crystal Serenity, the 36 additional Penthouses and 2 additional Penthouse Suites will occupy the current Penthouse Deck 10, and will also offer the same square footage as existing Penthouses and Penthouse Suites (403 sq. ft. and 538 sq. ft., respectively).
The conversion of staterooms into the new penthouse accommodations effectively reduces the ships’ guest capacities – Crystal Symphony to 848 and Crystal Serenity to 980 – and increases the per-guest space ratio aboard the ships to 60.2 and 70.3 respectively, said Crystal.
The Crystal Dining Room, the ships’ centrally located main dining venue, will become Waterside.
Additional tables for two and four guests offer expanded options for intimate dining in the expansive space, while a new open seating concept invites guests to dine at their leisure between 6 and 9:30 p.m., eliminating Crystal’s previous format of assigned seating and reservations. Waterside will also continue to serve breakfast and lunch during current timeframes.
The Lido Café, another hot spot aboard both Crystal Symphony and Crystal Serenity, will take on new life as the Marketplace by day and Churrascaria by night. Both venues will feature an open kitchen concept with dishes made to order.
New to the Crystal menu of onboard restaurants on both ships will be Silk, located in the Trident area of their respective Lido Decks.
Upon completion of Crystal Symphony’s drydock in November 2017, guests will receive unlimited complimentary WiFi.
Additionally, a new guest portal – Crystal Connect – will be launched and featured on the landing page of onboard internet connections.
In all rooms throughout the ships – in each stateroom and in all public areas – ultra-thin, 42-inch, interactive flat-panel TVs will enable guests to conveniently access their onboard folios, view the Crystal Spa & Salon, Connoisseur Wine Selection, and dining menus, with the ability to make any onboard reservations, reserve shore excursions and order room service.