Windstar Cruises' Star Pride experienced a grounding while coming into anchor at Isla de Coiba, Panama on December 22, at approximately 6:15 am CST, according to a statement from the cruise line.
All guests and crew are safe, said a statement. Windstar’s technical team inspected the ship and identified some areas of the hull that are damaged, making the ship unable to sail.
"Because of Isla de Coiba’s remote location (an island off the coast of Panama), the lack of infrastructure in the area, and the lack of other support vessels, Windstar arranged for sister ship, Star Breeze, along with the Terra Moana (also sailing nearby) to transfer the guests to the mainland. We are grateful and appreciative for the support of the Tere Moana in this time of need," said the company.
Guests were refunded 100 percent of their voyage fare, and also got a 100 percent voucher for a future voyage. The crew of the Star Pride will join the Star Breeze on Wednesday, December 23rd.
The ship will be towed to the port of Balboa in Panama for further inspections and repairs. The line is also cancelling the December 26th Star Pride voyage.