Apollo Ship Chandlers has signed an agreement with Great American Steamboat Company to provide a selection of management and training services to the startup company, headquartered in Memphis, TN.
Beginning March 1, 2012, for an initial 6 month period, Apollo will provide hands on service and sanitation training for the dining room and bar departments, as well as menu explanations and guest service training.
In the important area of bar revenue, Apollo will also bring wine service and knowledge training, cocktail training, and upselling techniques.
The agreement also covers the provision of standard operating procedures, USPH inspection before opening, and a USPH plan for the vessel. Initial visits will achieve these goals before the first revenue voyage scheduled for April 13, after which monthly follow up visits will ensure standards are being maintained.