Crystal Cruises announces the latest all-new course to its improved online training program, Crystal Cruises Academy: Europe 2010. The new course provides selling tips, highlights of Crystal’s dozens of Mediterranean, North Cape, British Isles and Baltic itineraries, and details the benefits of cruising Europe with Crystal in 2010, including:
* 2-for-1 Fares,
* Free Business or Economy Class Air,
* “All-Inclusive. As You Wish.” onboard credits,
* Crystal’s Family Memories Program,
* The NEW Crystal Assurance Plan with Price Guarantee,
* Awards and recognition,
* Ship product features, and
* Crystal land, hotel and shore excursion programs
Easy-to-navigate pages keep track of agents’ viewing history, allowing them to save their progress and check their knowledge with quizzes along the way. Ideal for agency-affiliated and home-based agents alike, the course can be completed in as little as an hour. Agents passing the final exam receive:
* Certification as a Crystal Cruises Expert Travel Agent,
* Crystal sales kit,
* CLIA credits toward ACC and MCC accreditation,
* CEU credits from the Travel Agent Institute,
* Weekly Email communication summarizing all the best current values,
* Eligibility for the free FAM cruise program, and
* Crystal logo gift
“We believe that continuing education is essential to success in an increasingly competitive market. The most proactive and knowledgeable agents are luxury travelers’ trusted and best resources,” says Bill Smith, senior vice president, sales and marketing. “It pays – literally – to invest the time in becoming an expert at selling the ‘World’s Best.’”
In 2010, Crystal offers 33 voyages from seven to 14 days in Europe and transatlantic for Crystal Symphony and Crystal Serenity. Cruises depart from Venice, Barcelona, Athens, Istanbul, Rome Copenhagen, London, and Stockholm, and most feature at least one overnight call.
