Regent Seven Seas Cruises (RSSC) today announced that the line’s call center has experienced sustained record phone and booking volumes since the week of March 16. Call volume has been 46% higher than average, and bookings 55% above average. As a result, the line’s Mediterranean and Alaska programs are almost sold out.
“The numbers are truly encouraging,” said Mark Conroy, President of Regent Seven Seas Cruises. “The unique offers we have introduced are creating unprecedented demand. We have sent a clear message to the marketplace, and luxury cruise guests are responding to the exceptional value of a Regent cruise,” he added.
RSSC recently announced the most inclusive luxury product in the marketplace. In addition to the already-inclusive fares that encompassed all soft drinks, fine wines, premium spirits, and shipboard gratuities, free unlimited shore excursions are now included on many departures. Pricing incentives of 2-for-1 savings and free airfare are also widely available for the balance of 2009, along with low-cost Business Class air upgrade offers in conjunction with longer cruises in the fall.
For 2010, the line is introducing its most inclusive year ever with governmental fees and taxes, free airfare, 2-for-1 savings and free unlimited shore excursions included on all departures, thus virtually eliminating all Non-Commissionable Fares. Additional savings of up to $1,000 are also offered for a limited time.