Carnival Cruise Line said it has expanded its business development team for travel agents in the U.S.
"The move includes incremental sales leadership support and a new business development territory. The move highlights the line’s ongoing support to growing its outreach and engagement with the travel partner community," according to Carnival, in a released statement.
As part of the changes, Justin French will become Regional Vice President, Canada and Northern U.S. This move adds additional sales leadership presence to key metros in the Northern U.S. which helps the line expand its support to travel partners in these important cruise markets.
French will also maintain his current role managing Canada. He will continue to be based in Toronto. Given French’s expanded role in North America, his responsibilities in managing Carnival’s international business will move to Iain Baillie who is now Vice President of U.K. and International Sales. Iain will continue to be based in the line’s London office.
Carnival is also announcing expanded business development support with the addition of a new sales territory in the upper Midwest of the U.S. Tom Panici, a 30-year Carnival veteran will move from his role in Charter, Meeting and Incentive sales to become Business Development Director, Upper Midwest, focusing solely on travel agent engagement and will report directly to French.
“Our goal is to reach as many agents as we can by offering them the best and most trusted sales support,” said Carnival’s Vice President of Sales & Trade Marketing Adolfo Perez. “These team enhancements allow us to work more closely with a significant number of agents and we look forward to the expertise these long time travel industry veterans will bring to these new markets.”