American Cruise Lines announced today it has launched a new On-Demand Agent Certification Series. The series will host six online training sessions where agents will learn about destination and fleet details and have the opportunity to become certified on all American Cruise Lines itineraries at their leisure.
“We are very excited to launch this educational program that helps agents learn about American Cruise Lines at their own pace and schedule,” said Susan Shultz, Director of Sales. “An agent’s time is very valuable, so we have designed this on-demand video certification program to make learning as interesting, easy, and beneficial for agents as possible.”
American Cruise Lines will be rolling out six sessions by the end of the year in preparation of wave season, historically starting in January. The first session of the series, available today, November 12th on the American Cruise Lines Travel Agent Portal, introduces agents to its Mississippi River itineraries and the newest fleet of riverboats touring the region, America and Queen of the Mississippi.