To further support its commitment to the travel partner community, Norwegian Cruise Line has launched an all new web-based Travel Agent Portal called Norwegian Central, making it simpler than ever for partners to access all of the tools they need to learn about, promote, and sell Norwegian cruises. A key element of Norwegian’s Partners First initiative, the new portal’s main feature is a single sign on, giving partners easy access to Norwegian’s Marketing Headquarters, NCL University, the line’s new booking engine and more, in one centralized, convenient location.
Norwegian Central features a user-friendly interface that is organized into four easy-to-navigate sections: Book Norwegian, Research & Promotional Tools, Cruise Enhancements, and Connect with Us. Under the Book Norwegian section, partners can book new reservations, manage existing reservations, or review weekly promotions and pricing information. The Research and Promotional Tools section offers information such as itineraries, deck plans and ship facts. Within the Cruise Enhancements section, partners can conveniently learn more about Norwegian’s dining options, onboard activities by ship, and details about hotel and transfer programs. Finally, in the Connect with Us section, agents can search for their local Business Development Manager and headquarter-based Business Development Specialist contacts, view a calendar of upcoming webinars, access archived presentations, find information on the Ask Away program, read the latest from Andy Stuart’s blog and much more.
“We want our partners to know that we are listening, and making meaningful changes to help serve them better,” says Andy Stuart, executive vice president of global sales and passenger services. “After talking with our partners and getting their direct feedback, it was clear that a new, centralized source of information is what they need to be successful selling Norwegian. Our travel partners are the key to our success, so it is important for us to continue investing in their success.”