Winter 2016/2017: Target North America

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Roberto FusaroAfter building up MSC Cruises from next to nothing in a challenging South American market, Roberto Fusaro is now in Ft. Lauderdale and part of the team that will build up the Italian brand in North America.

Winter 2016/2017: Operations: Core Product Delivery

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Jason Hale“The attention to detail and establishing a core product to make sure we have an execution that is as close to perfect as possible is one of our strong points,” said Jason Hale, hotel director aboard Holland America Line’s Rotterdam. “We don’t overstretch ourselves by trying to do something that may look like a good idea but fails to be perfect.”