Intercruises Shoreside & Port Service has announced two additions to its team in Australia.
James Coughlan will take responsibility for the Intercruises shore excursion department in Australia, with Andreas Kaech appointed as manager of Intercruises port agency services in Australia, both based in the Intercruises Australia office in Sydney.
James joins Intercruises after a ten year career working onboard various cruise vessels for a luxury cruise line, where he most recently held the position of Shore Excursions Manager. His time at sea helped James develop extensive operational knowledge and an in depth understanding of how to deliver a high quality service to cruise guests. James also has excellent experience of operations in the Australian region and will oversee the ongoing development of Intercruises’ shore excursion programme in 29 Australian ports, leading the Intercruises shore excursion team.
Andreas joined the Intercruises Australia team in April as Port Agency Manager and is currently enhancing Intercruises’ port agency program in Australia. Andreas has over fifteen years of experience in ship logistics and port agency services, previously holding the position of Cruise Operations Controller for a ship agency in Brisbane, where he developed a robust operational framework for turnaround and cruise operations. Andreas has a great understanding of cruise line operations, having previously worked as Logistics Manager at Cunard Line, Seabourn Cruise Line and then with Princess Cruises.
“We continue to strengthen our team through the appointment of individuals with industry experience and good knowledge of the Australian market. James and Andreas are passionate about their work, the cruise industry and Intercruises’ commitment to delivering a professional and first class service to our clients and their guests in Australia," said Martin Bidgood, regional director Australia, Intercruises Shoreside & Port Services.